FAQ

Who is Legendary Pro Audio?

• Owned & operated by Professional Engineers & Musicians, Legendary Pro Audio is a Pro Audio boutique for the discerning Audio Engineer and Musician looking for the highest quality gear at the most affordable prices. 

Where are you located?

•  Great Location In Jersey City, NJ.  Only 10 minutes Away From New York City.

What types of payment do you accept?

• We accept Major Credit Cards through Stripe, PayPal, and Bank Transfer through Transferwise.  We also accept Cash and Personal Checks for offline transactions.  Our site is monitored and secured with SiteLock SSL protection, so sensitive information is kept safe at all times.

Do you charge sales tax?

•  No Sales Tax Collected Outside of New Jersey. 

How much is shipping?

• Shipping is fully insured and FREE inside the Continental US.  Shipping elsewhere is determined by the buyers location but we will provide the best rate possible.

What is your return policy?

• If an item arrives with visible damage caused by shipping, please take a photo of the damage and refuse delivery.  Then immediately contact us so we can file a claim with the shipping company and get you a replacement unit.

If an item arrives with a factory defect, please contact us immediately.  It will be fully covered by the manufacturers warranty.

Any other returns are subject to a restocking fee of up to 20%

Items that show signs of misuse or negligence by the customer are not eligible for returns.

Do you buy and sell used gear?

• Yes, if you have a used or vintage unit for sale please contact us and we may be interested in buying or accepting a trade in.  We also sell used and vintage gear, so check our site as this inventory updates regularly.

Do you have access to items not listed on the website?

•  Yes, just let us know what your looking for and chances are we can get it for you at the best price possible.

*The following manufacturers are restricted from discounts and promotions due to their respective MAP policy:  
Antelope Audio, Dangerous Music, Heritage Audio, Kush Audio, Kii Audio, Lauten Audio, Manley Labs, Maselec, Neumann, Prism Sound, 
SPL, Universal Audio, Warm Audio, as well as others not listed here.